Privacy Policy - Pingwish

Summary of Key Points

This summary provides key points from our Privacy Notice. You can find more details about any of these topics below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

When and with whom do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Services. The personal information we collect may include:

Email addresses
Names

Sensitive Information: We do not process sensitive information.

Social Media Login Data

We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider.

Information Automatically Collected

      In Short: Some information — such as your Internet Protocol (IP) address and/or browser and
      device characteristics — is collected automatically when you visit our Services.
    

We automatically collect certain information when you visit, use, or navigate the Services. This information includes:

Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect
Device Data: Information about your computer, phone, tablet, or other device you use to access the Services
Location Data: Information about your device's location, which can be either precise or imprecise

Google API: Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Information Collected from Other Sources

      In Short: We may collect limited data from public databases, marketing partners, social media
      platforms, and other outside sources.
    

2. How Do We Process Your Information?

      In Short: We process your information to provide, improve, and administer our Services,
      communicate with you, for security and fraud prevention, and to comply with law.
    

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts
To deliver and facilitate delivery of services to the user
To respond to user inquiries/offer support to users
To send administrative information to you
To request feedback
To send you marketing and promotional communications
To deliver targeted advertising to you
To protect our Services
To identify usage trends
To determine the effectiveness of our marketing and promotional campaigns
To save or protect an individual's vital interest

3. What Legal Bases Do We Rely On to Process Your Information?

      In Short: We only process your personal information when we believe it is necessary and we have a
      valid legal reason to do so under applicable law.
    

For EU/UK Residents

We may rely on the following legal bases to process your personal information:

Consent: We may process your information if you have given us permission
Performance of a Contract: When necessary to fulfill our contractual obligations
Legitimate Interests: When reasonably necessary to achieve our legitimate business interests
Legal Obligations: For compliance with our legal obligations
Vital Interests: To protect your vital interests or those of a third party

For Canadian Residents

We may process your information if you have given us specific permission or in situations where your permission can be inferred.

4. When and With Whom Do We Share Your Personal Information?

      In Short: We may share information in specific situations described in this section and/or with
      the following categories of third parties.
    

Vendors, Consultants, and Other Third-Party Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

The categories of third parties we may share personal information with include:

Ad Networks
Affiliate Marketing Programs
Cloud Computing Services
Data Analytics Services
Data Storage Service Providers
User Account Registration & Authentication Services
Website Hosting Service Providers
AI Platforms

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Do We Use Cookies and Other Tracking Technologies?

      In Short: We may use cookies and other tracking technologies to collect and store your
      information.
    

We may use cookies and similar tracking technologies to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising.

Wishlists you create are saved locally in your browser's storage. This helps you find your wishlists later, even if you close the page or lose the direct link. This information stays on your device unless you clear your browser's data for pingwish.com. We do not store these wishlists on our servers unless you explicitly share them.

Please note: If you use Pingwish on a shared or public device, other people may access your wishlists through the same browser. To remove wishlists from a device, clear the website data and cookies.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics, visit Google Analytics Opt-out.

7. Do We Offer Artificial Intelligence-Based Products?

      In Short: We offer products, features, or tools powered by artificial intelligence, machine
      learning, or similar technologies.
    

Use of AI Technologies

We provide AI Products through third-party service providers, including OpenAI. Your input, output, and personal information will be shared with and processed by these AI Service Providers.

Our AI Products

Our AI Products are designed for the following functions:

Natural language processing
Text analysis
AI applications

12. What Are Your Privacy Rights?

      In Short: Depending on your state of residence or region, you have rights that allow you greater
      access to and control over your personal information.
    

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include:

The right to request access and obtain a copy of your personal information
The right to request rectification or erasure
The right to restrict the processing of your personal information
If applicable, the right to data portability
The right not to be subject to automated decision-making

Account Information

If you would like to review or change the information in your account or terminate your account, you can:

Log in to your account settings and update your user account

14. Do United States Residents Have Specific Privacy Rights?

      In Short: If you are a resident of certain US states, you may have the right to request access to
      and receive details about the personal information we maintain about you.
    

Categories of Personal Information We Collect

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	NO
B. Protected classification characteristics	Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data	NO
C. Commercial information	Transaction information, purchase history, financial details, and payment information	NO
D. Biometric information	Fingerprints and voiceprints	NO
E. Internet or network activity	Browsing history, search history, online behavior, interest data, and interactions with websites	NO
F. Geolocation data	Device location	NO
G. Audio, electronic, sensory information	Images and audio, video or call recordings	NO
H. Professional or employment information	Business contact details, job title, work history, and professional qualifications	NO
I. Education Information	Student records and directory information	NO
J. Inferences	Inferences drawn from collected personal information to create a profile	NO
K. Sensitive personal Information	-	NO

Your Rights

You have rights under certain US state data protection laws, including:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data for targeted advertising

How to Exercise Your Rights

To exercise these rights, you can:

Visit privacy@pingwish.com
Email us at support@pingwish.com

15. Do We Make Updates to This Notice?

      In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
    

We may update this Privacy Notice from time to time. The updated version will be indicated by the "Last updated" date. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.